Hawaiian Airlines allows passengers to cancel their flights, but the refund or credit you receive depends on the type of ticket purchased. Main Cabin Basic fares are non-refundable and non-changeable, while Main Cabin, Extra Comfort, and First Class fares may be eligible for refunds or flight credits. For fully refundable tickets, passengers can get a full refund without penalty.
If you cancel a non-refundable ticket, you might receive a credit for future travel instead of a refund. Changes and cancellations can be made through Hawaiian Airlines' website, app, or customer support at +1-888-415-1245.